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What is the impact of CRM software on customer service?
The formula is simple: the better the customer experience, the more successful a company becomes. Therefore, all efforts must focus on the same objective: enhancing customer service.
Since the beginning of a continuous digital transformation, customer relationship management (CRM) software has become an indispensable tool for this purpose. With CRM software, your company gains a head start in terms of business intelligence when managing your company's interactions with current and potential customers.
Benefits of integrating your CRM with your telephony
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Enhance your customer service:
integrate your CRM with your telephony.
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