Category - VoIP


Ubity and Crisis Management

Why was the customer service of Canada’s leading airline temporarily overloaded with calls, making their service line completely...


VoIP and 911: A Critical Matter

Last month, a mysterious incident caused a significant delay in a Montreal 911 call during an emergency.

It was in a Jean Coutu pharmacy that a mother from...


The basic needs of a business phone system

Business telephony is no longer limited to answering calls and making sure that the customer is satisfied. Today, companies must be equipped with efficient...