Category - VoIP


The Future of Workplace Communication

Ever since the beginning of accessible Internet, workplace communication had undergone a drastic evolution. We are far from the spam, unwanted solicitation and...


Ubity and Crisis Management

Why was the customer service of Canada’s leading airline temporarily overloaded with calls, making their service line completely...


VoIP and 911: A Critical Matter

Last month, a mysterious incident caused a significant delay in a Montreal 911 call during an emergency.

It was in a Jean Coutu pharmacy that a mother from...


The basic needs of a business phone system

Business telephony is no longer limited to answering calls and making sure that the customer is satisfied. Today, companies must be equipped with efficient...