Camille is a marketing designer with a passion for branding. Following six years of studies in graphic design and illustration as well as complementary...
Category - Tips
There are infinite reasons why customers may need to contact your customer service. Today’s multichannel environment gives them options, but customers still...
In the digital era, companies that want to remain competitive must be equipped with unified communication systems that allow their teams to work together...
A new tool to support Ubity clients
As we are continuously seeking to enhance our users’ experience, we conducted our first-ever customer satisfaction...
Need to Fax Something? IP Phone Systems Are the Answer!
The fax machine, despite its outdated look, remains an oft-used business communication tool. Yet for...
 While Ubity Users have been able to record their calls for a very long time, sometimes, users wanted to record a call that had already begun. That...
Managing a customer support center is a complex task, especially because of the work pace that leaves no room for improvisation. Modern telephone technology...
