We are currently looking for a Level 1 Technical Support Agent to join the Customer Service team and to ensure the satisfaction of clients using our IP phone...
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Camille is a marketing designer with a passion for branding. Following six years of studies in graphic design and illustration as well as complementary...
Looking back on an event gathering hundreds of industry professionals, a trending theme tends to emerge as organizations are often facing similar challenges...
Ever since the beginning of accessible Internet, workplace communication had undergone a drastic evolution. We are far from the spam, unwanted solicitation and...
AQT‘s Big Bang event is a major annual gathering focused on sales and marketing challenges and opportunities of the technology industry. This event is...
There are infinite reasons why customers may need to contact your customer service. Today’s multichannel environment gives them options, but customers still...
Did you know that Canadian federal contact centers missed over 4 million calls last year?
In fact, CBC News revealed that 3.1 million calls made to...
Why was the customer service of Canada’s leading airline temporarily overloaded with calls, making their service line completely...
Ubity is currently looking for a Systems & Networks Administrator to join the infrastructure team and ensure the smooth operation and evolution of...
