Here’s where you’ll find our technical support information. If you can’t find what you’re looking for, please contact our support department by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or by telephone at 1.877.558.2489 or 514.907.3400 ext. 2

Emergency

You can reach us at anytime by calling 1.877.558.2489 or 514.907.3400 ext. 2. If we’re not available, we guarantee we’ll return your call within 20 minutes!

Acceptable Use Policy (AUP)

Here you’ll find the Acceptable Use Policy for Ubity’s products and services.
Download our AUP here

Documentation Center

Here you’ll find documentation related to Ubity’s VoIP products and services, including information on how to use and change UB-VoIP’s features.

VoIP Phone

Polycom VoIP Phones user guide and data sheet

• Polycom 330/320 - User Guide - Data Sheet
• Polycom 430 - User Guide - Data Sheet
• Polycom 450 - User Guide - Data Sheet
• Polycom 501 - User Guide - Data Sheet
• Polycom 550 - User Guide - Data Sheet
• Polycom 650 - User Guide - Data Sheet